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Frequently Asked Questions

Find answers to common questions about our tours, bookings, payments, and more.

Found 10 questions | |

Booking & Reservations

(2 questions)
You can book a tour by browsing our tours page, selecting your preferred tour, and clicking the "Book Now" button. Fill out the booking form with your details and preferred dates.
Yes, you can modify your booking up to 48 hours before the scheduled date. Contact our support team or log into your account to make changes.

Payment & Pricing

(2 questions)
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For local bookings, we also accept cash payments in Georgian Lari (GEL) or US Dollars.
All prices are displayed in Georgian Lari (GEL) by default. You can switch to USD using the currency toggle in the header.

Cancellation & Refunds

(2 questions)
Yes, you can cancel your booking up to 24 hours before the scheduled time for a full refund. Cancellations within 24 hours may incur a cancellation fee.
Refunds are typically processed within 5-7 business days.

Transfers & Transportation

(1 questions)
Yes, we offer comprehensive airport transfer services from all major airports in Georgia.

Tours & Activities

(1 questions)
Yes, all our professional tour guides are fluent in English.

Car Rentals

(1 questions)
Our car rental prices include comprehensive insurance, unlimited mileage, and 24/7 roadside assistance.

Hotels & Accommodation

(1 questions)
Standard check-in time is 2:00 PM and check-out is 12:00 PM (noon).

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